Coaching Skills for HR Practitioners, a seven module on-line e-learning training programme specifically aimed at HR Practitioners, is accredited by the South African Board for People Practices.
The programme aims to provide HR Practitioners with the necessary knowledge and skills to turn problems into opportunities!
The course blends coaching techniques and principles used by professional coaches with practical examples and situations HR people face every day in the Southern African workplace.
Performance barriers are things outside of an employee’s control that impact negatively on their work performance. These could range from faulty machinery or materials to lack of or outdated policies and procedures. HR practitioners need to be ever-conscious of the need to identify and resolve performance barriers.
Managers often make decisions without consulting HR. When things go wrong, HR often becomes the scapegoat. Poorly handled disciplinary and grievances cases, misinterpretation and application of policies, bad appointments, failure to ask for advice before taking action, all can be a thing of the past!
With the correct training, you can turn these incidents into coaching opportunities to empower line managers and supervisors with the knowledge and skills to do things properly the first time!
Empowering managers to handle people issues effectively will not only reduce conflict and improve the organisational climate, but it will save both them and yourself valuable time and the employer money!
Line managers often do not know how to make best use of their HR department. Coaching them in how to manage difficult situations will not only empower them but gain you credibility in the organisation.
Improving your listening and questioning skills, facilitation, interviewing and interaction skills will help you not only in the work situation but also at home and in your private dealings with people, making you more confident and effective.
Coaching managers and supervisors to implement what they have learned will reinforce training and ensure that training spend is effective.
Having a good understanding of coaching will enable you to advise and assist managers with team building and productivity initiatives.
Pro-active involvement in the handling of conflict and coaching parties in how to resolve situations will ensure that complaints and conflicts are resolved at the lowest level in the organisation. Empowering managers to handle people issues effectively will not only reduce conflict and improve the organisational climate, but it will save both them and yourself valuable time and the employer money!
Seeing a coachee succeed as a result of your efforts as a coach is hugely satisfying and motivating. The coaching skills you will acquire will help you improve your leadership capabilities and improve your career prospects.